Thesis: Life’s difficulties would be minimized if people were more courteous to each other.
I. Basic ingredients of good manners
A. Justice
B. Empathy
C. To treat all people alike, regardless of all status or importance
II. Three ways to improve one’s manners
A. Practice courtesy
1. Concentrate in a specific area for a week
2. Don’t let others’ bad manners make you rude
B. To think in a courteous way
C. Be able to accept courtesy
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